Privacy Policy - Crown Demo Inc.

A. Objectives for Collecting and Utilizing Personal Information

To engage with and make purchases through Crown Demo Inc., users are required to provide specific personal details on the website, which may include: legal name, postal address, email address, daytime telephone number, facsimile number, payment method, and, if applicable, credit card details. Additional information may be requested to establish and manage a customer's account.

Certain transactions may necessitate telephone communication between Crown Demo Inc. and the customer. Crown Demo Inc. and Siren will not initiate telephone contact without prior consent, except for order confirmation and status updates. Customers should note that it's Crown Demo Inc.'s practice to monitor and occasionally record such calls for staff training or quality assurance purposes.

Siren may gather and utilize Personal Information for the following reasons:

• To provide information about our services, including discounts, promotions, and occasional third-party offerings, via email and other channels.

• To facilitate access to our services and receive offers from Crown Demo Inc.

• To conduct research, analysis, and surveys, and to assess aggregated non-identifiable data to enhance our services.

• To provide non-aggregated, non-personally identifiable information to us and advertisers to offer services directly to users.

• To display relevant service ads on platforms like Facebook and Google.

• To transfer data to a third party for backup purposes.

• To perform backups, restore data, or service our servers/system.

• To offer user support.

• To collect non-identifying, aggregated usage information and transaction volumes to improve system design and prompt users with usage suggestions.

• To comply with statutory requirements, valid court orders, warrants, or other lawful law enforcement purposes.

Siren will not employ, utilize, or disclose Personal Information for purposes other than those listed without prior notification and consent. Personal Information may be transferred to third parties contractually engaged by us, including Crown Demo Inc. and server hosts, who will adhere to security and confidentiality standards at least as stringent as our own.

B. Disclosure as Mandated by Law

There may arise situations wherein we are obligated to disclose your Personal Information under the following circumstances: (I) to ensure adherence to this policy, our Terms of Use, any software license, or any other agreement in effect with you; (II) to safeguard not only your rights but also the rights and safety of others; (III) when compelled to comply with a legal directive, valid court order, warrant, or other lawful law enforcement purpose; (IV) to honor a request initiated by you or your agents, representatives, successors, and assigns.

C. Privacy Principles

Unless explicitly stated otherwise or where the context dictates otherwise, all the provisions of this privacy policy are applicable to Personal Information. Siren adheres to the following ten internationally recognized privacy principles:

I. Accountability

Siren takes responsibility for safeguarding and maintaining Personal Information pertaining to you within our possession or control.

II. Purposes of Identification

You are entitled to comprehend the purposes for which your information will be utilized. (Consult CCPA below for specific rights in California.) We will elucidate the rationale behind the necessity of your information either prior to or at the time of its collection, if the purpose is not already apparent. The objectives for which we may utilize your Personal Information are delineated in section A above.

III. Consent

Siren will exclusively collect, employ, and disclose your Personal Information with your explicit knowledge and consent, except where permitted or mandated by law. Except as otherwise specified herein, Siren will refrain from leasing, selling, or disseminating your Personal Information without your explicit consent.

Users have the prerogative to forestall any future secondary usage of their information (i.e., disclosure or sharing with other parties) by "opting out" when Siren collects their information or by contacting us via this form. (Refer to CCPA below for specific opt-out rights in California.) However, opting out pertains solely to secondary purposes, as we may still necessitate access to your Personal Information to contact you regarding your utilization of our Services or to apprise you of noteworthy revisions or updates concerning our Services, unless otherwise mandated by the CCPA or other pertinent legislations.

IV. Restriction of Collection

Siren will restrict the collection of Personal Information solely to the purposes we have delineated or for the primary uses as expounded above. We will consistently strive to accomplish this in an equitable and lawful manner.

V. Limitation on Usage, Disclosure, and Preservation

Siren will abstain from utilizing or disclosing your Personal Information for purposes other than those for which it was collected, except with your explicit consent or as permitted or required by law. When divulging information in response to a legal inquiry or order, we will authenticate its validity and exclusively disclose information that is legally indispensable.

Siren will retain Personal Information only for the duration required for the identified purposes or as prescribed by law. We adhere to internally established protocols and exercise vigilance in the disposal, destruction, or de-identification of Personal Information to preclude unauthorized access by external entities.

VI. Precision

Siren will uphold the accuracy, completeness, and currency of your Personal Information to the extent necessary for the identified purposes for which it was collected. We encourage you to apprise us of any alterations to your contact information.

VII. Safeguards

We implement industry-standard security measures to safeguard Personal Information within our custody and control, including:

• Encryption and password protection;

• Confidentiality agreements and security clearances for employees;

• Firewall protection for our servers, accessible solely to authorized users through password authentication.

VIII. Transparency

We reserve the right to amend this policy. In the event of any alterations affecting your rights, we will promptly apprise you. You may access the latest iteration of this policy at any time by contacting us via this form or by selecting "Privacy" at the footer of the Site's webpages.

IX. Individual Accessibility

Subject to exceptions allowed by law and upon your written request, Siren will disclose the existence, utilization, and divulgence of your Personal Information and provide you with access to that information. You retain the right to contest the accuracy and completeness of your information and have it rectified as deemed necessary. (Refer to CCPA below regarding this right in California.)

X. Challenge to Compliance

You are welcome to reach out to us at any juncture with inquiries, observations, or grievances regarding Siren's privacy policy and practices.

D. Updating and Amending Your Information

Should you require to rectify or update any Personal Information provided to us, you can do so at any time by reaching out to us directly. (Please refer to CCPA below for specific rights in California.)

E. Oversight of System Usage by Siren

Siren possesses the capability to access and collect data regarding the webpages you visit, the frequency of your visits, timestamps of usage, your IP address, and cookie data. Additionally, aggregate information such as the number of users and transactions may also be accessible. This aggregated data serves various purposes including billing, monitoring server and software performance, improving our Services, and for internal analysis.

Unless otherwise specified, Siren will not delve into specific user-entered details stored within the system, nor will it examine system usage history tied to an identifiable user, unless explicit permission has been granted to resolve a system issue or error.

F. Protection of Your Personal Information

While the internet environment may not inherently be secure, it's advisable for users to input Personal Information within secure environments. This necessitates that the user's browser supports the encryption security utilized by Siren Servers.

G. Access to Your Data by Siren

Upon request, Siren will provide you with a summary of your Personal Information. You also retain the right to request corrections or deletion of your Personal Information at any time by contacting us directly. (Please refer to CCPA below for your rights to these requests in California.)

H. Use of Cookies

"Cookies" are small files transmitted to your computer's hard drive. Siren may employ cookies to monitor your usage patterns on our Sites, including the purposes for which you visit, frequency, and duration. Temporary cookies may be utilized to maintain session continuity after a user logs in.

Additionally, a temporary cookie may track site usage and identify referring links. This cookie expires automatically after 365 days and does not extract any other data regarding your site usage. Cookies may also be used to identify site visitors and deliver ads on external websites.

While most browsers are set to accept cookies, users have the option to manually configure their browser to reject them. However, this may affect the functionality of certain Services.

We may use Google Analytics, a third-party tracking service, utilizing cookies to track non-personally identifiable aggregate information about site visitors to gather usage and volume statistics. We do not have access to or control over these cookies. Information regarding Google Analytics' Privacy Policy can be found at the provided link.

I. Opting Out of Email Communications

Siren may send promotions, surveys, newsletters, and relevant advertising messages to registered users via email. Users may also be invited to participate in surveys aimed at assessing satisfaction levels with our Services and providing suggestions for system improvement.

Our email communications will include clear instructions on how users can opt out of receiving further communications. Users may also opt out at any time through alternative methods. Siren will promptly honor any user requests for removal from our mailing list.

J. Responsibility for Reviewing Third-Party Privacy Policies

Our website may contain links to third-party websites. These links do not signify an endorsement of these sites or their content. Siren bears no responsibility or liability for the content or privacy policies of these websites. Accessing linked sites is done at your own risk, and you remain subject to the terms of use and policies of such sites.

K. Public Forums

Information posted on any public forum, including product discussion forums, chat rooms, blogs, or bulletin boards, may be visible to the public. Third parties may potentially contact you through such forums. Siren does not assume responsibility or liability for any such contact.

L. California Privacy Regulations

Effective January 1, 2020, the California Consumer Privacy Act of 2018 (CCPA) came into force, offering enhanced data privacy rights to California residents. As a demonstration of our commitment to privacy, Crown Demo Inc has proactively aligned its data privacy policy and practices with the stipulations of the new California law, even prior to its enactment. This alignment benefits all our customers, irrespective of their residency in California. Therefore, regardless of your location, this privacy policy ensures that you have access to and can utilize all the additional privacy rights and protections afforded by the CCPA to California residents.

In addition to the disclosures regarding the collection, usage, and safeguarding of your Personal Information outlined elsewhere in this privacy policy, the CCPA grants you the following rights and disclosures:

I. Right to Personal Information Disclosure

You have the right, free of charge, to request and receive within 45 days (but no later than 90 days):

• The categories of personal information collected about you;

• The sources from which your personal information is obtained;

• The business purpose for collecting or selling your personal information;

• The categories of third parties with whom we share your personal information;

• The specific pieces of personal information collected about you.

This information will be provided in a readily usable format, enabling you to effortlessly transfer it to other entities, allowing you to "port" or move your personal information from us to another company offering similar services.

Under the CCPA, "Personal Information" encompasses various identifiers, including but not limited to real names, email addresses, and online identifiers like IP addresses. It excludes de-identified information or aggregate consumer data.

Over the past 12 months, we have collected these categories of information, including Personal Information, from consumers:

• Approximate home size

• Preference for installing products over existing gutters

• ZIP code

• Age (65 or older)

• Military veteran status of the person or their spouse

• First and last names

• Email addresses

• Telephone numbers

In the last 12 months, we have sold these categories of personal information about consumers:

• ZIP code

• Age (65 or older)

• Military veteran status of the person or their spouse

• First and last names

• Email addresses

• Telephone numbers

In the last 12 months, we have disclosed these categories of information, including Personal Information, about consumers for business purposes:

• Approximate home size

• Preference for installing products over existing gutters

• ZIP code

• Age (65 or older)

• Military veteran status of the person or their spouse

• First and last names

• Email addresses

• Telephone numbers

II. Right to Personal Data Deletion

You have the right, free of charge, to request deletion of your Personal Information collected by us. We will comply with this request by erasing all your Personal Information from our records and directing our service providers to do the same.

Exceptions exist to our obligation to delete your Personal Information upon your request, such as when it is necessary for completing a transaction, detecting security incidents, or complying with legal obligations.

III. Right to Disclosure of Categories of Personal Information Sold

You have the right, free of charge, to request and receive information about the sale of your Personal Information over the past 12 months, including the categories of Personal Information sold, the categories of third parties to whom it was sold, and the categories of Personal Information disclosed for business purposes.

IV. Right to Opt Out of Personal Data Sale

You have the right, free of charge, to opt out of the sale of your Personal Information. We provide a link titled "Do Not Sell My Personal Information" on our Sites to facilitate this opt-out process.

V. Right to Equal Service and Pricing

We will not discriminate against you for exercising your privacy rights under the CCPA. We will not differentiate our service or pricing based on your exercise of privacy rights, except where such differentiation is reasonably related to the value provided by your data.

VI. Making Requests Regarding Your Personal Information

To request information, deletion, or to opt out of the sale of your Personal Information, contact us.

M. Protection of Minors' Privacy

While our Site caters to a general audience, we limit the use of our Services to individuals aged 18 and above. We do not knowingly gather personal information from children under the age of 18. Any personal information we receive about minors is obtained from their parent or guardian users of the Site and is solely collected and utilized to enable us to provide the Services we offer. Individuals under the age of eighteen 18 should refrain from submitting any information through the Site. We encourage parents and guardians to actively engage with their children online and to supervise and monitor their children's interactive activities.

N. Policy Updates

Siren retains the right to modify this policy periodically, and any revised policy will be published on the Site. Your continued use of our Site signifies your acceptance of the terms of this privacy policy as amended over time.

O. Changes in Ownership or Business Transfers

In the event of a transfer of our business to a third party through an asset sale or other transaction, your Personal Information may also be transferred in accordance with the terms outlined in this privacy policy. By subscribing to and utilizing our Services, you acknowledge and consent to the potential transfer of your information.

P. Contacting Siren

For inquiries regarding this privacy policy statement, Siren's practices, or your interactions with the Site, please reach out to us.